At Cade Technologies, we strive to provide the highest quality European performance parts to our valued customers. However, we understand that there may be situations where you may need to return or exchange a product.
Refund Policy: We offer a 30-day return policy from the date of delivery for unused and uninstalled products. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange.
To be eligible for a return, the product must be in its original condition and packaging with all tags, labels, and accessories intact. We cannot accept returns on used, installed, or damaged products, custom orders, or special orders.
To initiate a return, please contact our customer service team within 30 days of delivery via email at [insert email address] or through our contact page on the website. Our team will provide you with a return merchandise authorization (RMA) number and instructions on how to proceed.
Once we receive your returned product and confirm that it meets our return policy requirements, we will process your refund or exchange within 5-7 business days. Please note that the original shipping fees are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error.
In the rare case that you receive a defective or damaged product, please contact our customer service team immediately to arrange for a replacement or refund.
Cade Technologies reserves the right to deny any returns that do not meet our return policy requirements.
Thank you for choosing Cade Technologies as your source for European performance parts. We appreciate your business and are committed to providing you with the best products and service possible.